Made in Nova Scotia • Serving Halifax, Dartmouth, and HRM

Practical AI and custom software for Halifax small businesses

We help local teams automate, serve customers, and grow — with AI copilots, chatbots, and bespoke apps you can actually run.

Privacy-first, PIPEDA-aware
Onshore delivery (Nova Scotia)
Fixed-scope sprints
Measurable outcomes

Services

  • AI strategy and quick wins

    Identify high-ROI opportunities and ship something useful fast.

  • LLM chatbots and assistants

    Customer support, intake, FAQs, internal copilots.

  • Workflow automation and integrations

    POS and CRM integrations, Google Workspace, Zapier alternatives.

  • Data pipelines, dashboards, and forecasting

    Get data flowing and make decisions with confidence.

  • Custom web and mobile apps

    Purpose-built tools that fit your business.

  • MLOps and model tuning

    Evaluation, monitoring, retraining, and deployment.

Our approach

  1. Discover

    60-minute session to map processes, pain points, and ROI.

  2. Pilot (2–4 weeks)

    A focused project with clear success metrics.

  3. Scale

    Production hardening, documentation, and training.

Local case study

AI assistant reduced call handling time by 28% for a Halifax service business in 4 weeks.

About o18 Labs

o18 Labs is a Halifax-based, engineering-led consultancy — rooted in Nova Scotia and serving the Maritimes.

From the Halifax waterfront to the Valley, we deliver small, high‑leverage projects that reduce costs or grow revenue. Local when you need us, remote when it helps — always pragmatic.

Have a local project?

Let's explore where AI and software can help your business right now.

Serving Halifax, Dartmouth, Bedford, Sackville — and across Nova Scotia.

Email hello@o18.ca